Lenskart

Order Status 9

• How can check my order status?
• Can I choose the courier of my preference for delivery?
• I am unable to track my shipment.What should I do?
• Will I get my order as per my preferred timing?
• What if I want to change the address post dispatch?

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Refund 8

• What are the different mode of refund at Lenskart?
• What is the maximum time by which I will get the refund online?
• What is the maximum time by which I will get the refund of a COD order?
• I have not received my refund/Store Credit.When will I get it?
• I have not received the link where I can add my NEFT details. Can you send it again?

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Return 7

• What is the return policy of Lenskart?
• What is the overall timeline of getting the return procedure to get completed ?
• I don't like what I have purchased, what is your return policy?
• Are there any exceptions in the 14 days return policy.
• I'm not comfortable with the nose pad, alignment on my product or nose pad missing, how do I exchange?

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