Order Status
There are following ways to check your order status: => You can login in your Lenskart account by clicking here and check the status. => You c...
Sun, 10 Jun, 2018 at 7:25 PM
We assign the best courier available depending on the customer's location so that the delivery should not be an issue.
Sun, 10 Jun, 2018 at 7:33 PM
Once we handover the product to courier service the courier company takes 24 to 48 hours to update the details on their website. You will also receive ...
Thu, 2 Feb, 2017 at 2:29 PM
It's not always feasible for us to provide the delivery of the order as per your preferred timings however, the courier agent will give you a call befor...
Sun, 10 Jun, 2018 at 7:35 PM
The address cannot be changed once the order is dispatched.
Sun, 10 Jun, 2018 at 7:35 PM
We request you to please wait for 24 hours as sometimes payment does get stuck with the payment gateway. In the event that your order status still shows...
Wed, 1 Feb, 2017 at 2:40 PM
No, you don't need to pay anything to the courier. Lenskart offers FREE SHIPPING all over India if the order value is above 249 Rs.
Sun, 10 Jun, 2018 at 7:37 PM
Ideally it takes 24 hours to update the powers. In the event that the powers are not updated post 24 hours, feel free to contact us.
Wed, 1 Feb, 2017 at 2:42 PM
We don’t provide open delivery however we have a customer friendly 14 day return policy, incase you want to replace/get a refund.
Thu, 2 Feb, 2017 at 2:33 PM