Return

What is the return policy of Lenskart?
We have no questions asked 14 days return policy if you are not happy with the product. Click here to know more.
Wed, 1 Feb, 2017 at 3:03 PM
What is the overall timeline of getting the return procedure to get completed ?
Here's how it works: 1. PICK-UP OF PRODUCT (6-10 DAYS) 3-5 days to pick up your product + 3-5 days to deliver back to our warehouse [Total:6-10 ...
Wed, 1 Feb, 2017 at 4:11 PM
I don't like what I have purchased, what is your return policy?
We have no questions asked 14 days return policy if you are not happy with the product. Click here to know more.
Wed, 1 Feb, 2017 at 3:04 PM
Are there any exceptions in the 14 days return policy.
We want you to be 100% satisfied with our products. In general, we all accept returns for all our products with the following exceptions: 1. Contact Len...
Wed, 1 Feb, 2017 at 4:04 PM
I'm not comfortable with the nose pad, alignment on my product or nose pad missing, how do I exchange?
If services are available at your pin-code, we will send our executive at your door step who will try to fix the issue and if in case the issue is still not...
Wed, 1 Feb, 2017 at 4:07 PM
How can I track my product return status ?
Once you handover the product to courier guy, he will give you courier receipt.  In that receipt, tracking number will be mentioned, you can track the order...
Wed, 1 Feb, 2017 at 4:08 PM
Did not like the lens case received. Can I return/exchange it?
It cannot be changed as case design depends on availability and the stock received from vendor.
Thu, 2 Feb, 2017 at 2:40 PM